Custom Centerpiece In A Vase
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Rated 5 out of 5 stars
It was a beautiful arrangement using the flowers I asked for. I will use University flowers again. ---- Florist's Response: Betsy, thank you for sharing this! It means a lot that you trusted us with your flower choices, and I’m so happy you loved the arrangement. Looking forward to helping you again in the future.
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Rated 5 out of 5 stars
Tammy & her staff were amazing in helping us create beautiful centerpieces for our banquet! ---- Florist's Response: Hi there, Thank you so much for the kind words! We’re thrilled to hear that our team was able to help create beautiful centerpieces for your banquet. It was a pleasure working with you, and we’re so glad everything turned out just right! Warmly, University Flowers
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Rated 5 out of 5 stars
The young lady, Bianca, who helped me to choose & place my order gave me the utmost outstanding service I could have ever expected. The occasion was my daughter’s 38th Birthday. Having given Bianca the Dollar Amount that I was willing to spend. She helped me choose the perfect arrangement. My daughter was over-the-top pleased with her Birthday surprise that day. I know if I’m ever in need of such a gift in the future. That I will choose University Flowers. Mrs. Phyllis Rivers ---- Florist's Response: Thank you so much, Mrs. Rivers! We’re absolutely delighted to hear that Bianca provided you with such outstanding service and helped you create the perfect arrangement for your daughter’s special day. Knowing that your daughter was over-the-top pleased makes our day! We truly appreciate your trust in us and would love to help with any future floral needs. Looking forward to serving you again!
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Our mission is to get your delivery made as quickly and safely as possible. If going to a residence and that person isn't available, we will attempt to leave with a neighbor or leave at the residence in a safe location, always weather permitting. At apartment complexes, we attempt to deliver to the apartment first, second choice is to leave in the office for the recipient to pick up later. We WILL contact both sender and recipient to notify them of this situation. We WILL contact the sender to receive permission to leave at a home, and we WILL contact the recipient to let them know where their delivery was left. We reach out by phone call and/or text message. If your delivery is going to a business, please provide the time you know that the recipient is leaving for the day so we can get it there before they leave for the day. We generally do not contact the recipient as we usually have no issues leaving a delivery at a work place, unless they are already gone for the day. In that case we reach out to the sender to decide how to move forward. Any information you feel is necessary that will help us, such as gate codes and time frames, is welcome. In the event you provide the incorrect delivery address, and we return to the shop with your delivery, we will charge an additional delivery fee.
We accept returns only for items that arrive defective or damaged, with the intent of replacing the damaged product only . We also offer exchanges — please contact us within 24 hours of delivery to arrange a return or exchange.
If you are receiving a refund, all refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.
